1. Who We Are

• Business Name: Phelan’s Pharmacy

• Address:

  • 33 Michael Street, Waterford City, Ireland

  • The Hypercentre, Morgan Street, Waterford, Ireland

• Email: info@phelanspharmacy.com

• Phone: 051 874466

2. Use of Website

• You agree to use the Website only for lawful purposes.

• You must not misuse the Website by attempting to hack, introduce viruses, or engage in fraudulent activities.

• We may update, suspend, or restrict access to parts of the Website at any time.

3. Products & Services

• All products displayed on the Website are subject to availability.

• Images of products are for illustration only; actual products may differ.

• Prices are shown in Euro (€) and include VAT where applicable.

• We reserve the right to change prices or discontinue products without notice.

4. Orders & Payments

• By placing an order, you confirm that you are over 18 and legally entitled to purchase the products.

• Payment must be made in full at the time of order through our secure payment system.

• An order confirmation email will be sent once your order is placed.

• We reserve the right to refuse or cancel an order if:

  • The product is unavailable.

  • Payment is not authorised.

  • We suspect fraudulent activity.

5. Delivery & Collection

• We aim to process and dispatch orders promptly. Delivery times are estimates and not guaranteed.

• Collection may be available in-store – you will be notified if this applies.

• We are not liable for delays caused by courier or postal services outside our control.

6. Returns & Refunds

• Returns are accepted in line with Irish consumer law.

• Prescription medications cannot be returned once dispensed, unless faulty.

• To request a return, contact us at info@phelanspharmacy.com with your order details.

• Refunds will be processed to the original payment method within a reasonable timeframe.

7. Healthcare Disclaimer

• Information provided on this Website (including blogs or product descriptions) is for general information only and is not a substitute for professional medical advice.

• Always consult a qualified healthcare professional before using medicines or supplements.

• Never disregard professional medical advice because of something you have read on this Website.

8. Liability

• To the maximum extent permitted by law, Phelan’s Pharmacy shall not be liable for any:

  • Losses or damages arising from your use of the Website.

  • Reliance on information provided on the Website.

  • Delays or issues with third-party services (delivery, payment, etc.).

• Nothing in these Terms excludes liability where it would be unlawful to do so (e.g., fraud, death or injury caused by negligence).

9. Intellectual Property

• All content on the Website (text, logos, images, design, software) is owned by or licensed to Phelan’s Pharmacy.

• You may not copy, reproduce, or use any content without our prior written consent.

10. Privacy

Your use of the Website is also governed by our Privacy Policy.

11. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last updated” date. Continued use of the Website means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

13. Contact Us

If you have any questions about these Terms, please contact us:

Phelan’s Pharmacy
33 Michael Street, Waterford City
The Hypercentre, Morgan Street, Waterford
Email: info@phelanspharmacy.com
Phone: 051 874466