- Opening Hours: Mon-Sat: 09:00am - 06:00pm
- Michael St. 051 874466 : Hyper 051 853428
- Email: info@phelanspharmacy.com
Phelan’s Pharmacy (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://phelanspharmacy.com and when you interact with us in store or by phone/email.
Business Name: Phelan’s Pharmacy
Address:
33 Michael Street, Waterford City, Ireland
The Hypercentre, Morgan Street, Waterford, Ireland
Email: info@phelanspharmacy.com
Phone: 051 874466
We are a pharmacy business operating in Ireland and subject to the General Data Protection Regulation (GDPR).
We may collect the following types of personal data:
Contact details (name, address, phone number, email).
Order details (products purchased, delivery address, payment details – processed securely by third-party payment providers).
Health-related information (where required to fulfil prescriptions or provide pharmacy services – always handled with strict confidentiality).
Technical data (IP address, browser type, cookies, browsing behaviour on our website).
Communication records (emails, phone calls, or messages you send us).
We process your personal data only when we have a legal basis to do so, including:
To process and deliver your orders or prescriptions.
To provide pharmacy and healthcare services.
To respond to your enquiries or customer service requests.
To comply with legal obligations (e.g., pharmacy regulations, revenue reporting).
To send updates, offers, or marketing communications (only if you have given consent).
To improve our website and customer experience.
We do not sell your personal data. We may share your information with:
Service providers (payment processors, delivery/courier companies, IT hosting providers).
Healthcare professionals or authorities (where required by law or for prescription fulfilment).
Regulatory bodies (where legally required under pharmacy or data protection laws).
All third parties are required to keep your data secure and only use it for the intended purpose.
We will keep your personal data only for as long as necessary:
Prescription/health records: As required by Irish pharmacy regulations.
Transaction/order records: For tax and accounting purposes (typically 6 years).
Marketing data: Until you unsubscribe or withdraw consent.
Under GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of incorrect or incomplete data.
Request deletion of your data (where applicable).
Object to processing for direct marketing purposes.
Request restriction of processing.
Data portability (receive your data in a machine-readable format).
Withdraw consent at any time (where consent is the basis for processing).
To exercise any of these rights, contact us at info@phelanspharmacy.com or call 051 874466.
Our website uses cookies and similar technologies to:
Improve functionality and performance.
Analyse traffic and usage patterns.
Provide a better browsing experience.
You can manage or disable cookies in your browser settings.
We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and restricted staff access.
Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Phelan’s Pharmacy
33 Michael Street, Waterford City
The Hypercentre, Morgan Street, Waterford
Email: info@phelanspharmacy.com
Phone: 051 874466
You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland (www.dataprotection.ie).
